Operation Chokehold: ATT Users Rally Around Steve Jobs Fake

In case you live under a rock — or you just have better things to do with yourself than check social media blogs every five minutes like I do (thanks, google reader!) — there’s a bit of a people’s revolution going on at the moment. And by people, I mean all those smartphone users ATT has unfairly cast as spoiled, selfish data hogs.

Who are we revolting against? The trough that feed us, of course. And why are we revolting? Because the folks responsible for filling that trough are blaming us when the trough runs low. Apparently, it’s our fault that the food runs out because our fancy iPhone apps are hogging all of  it. Or something like that.

Well, the Fake Steve Jobs ain’t gonna take it anymore. And he’s organizing a digital flash mob on Friday to prove it. Smartphone users from across that sad blue map of ATT’s 3G coverage are coming together to try to bring down AT&T’s networks once and for all by using as many data-intensive apps as they can get their hooves on. Not that AT&T doesn’t do a great job of screwing up its own network without our help. But hey, who am I to argue with a flash mob for a good cause?

And it is a good cause indeed. As software gets better, it also gets greedier. The best browsers eat up the most memory. The prettiest programs take up the most processor space. Running data-intensive iPhone apps will decimate the data delivery process.  But that’s not the fault of the user.

When companies start blaming their customers for being too cutting edge, too excited about emerging technologies, or too greedy to try all their new gadgets, it not only hurts the customers. It hurts the company too. All of a sudden, Apple looks a whole lot less like someone I want to spend my money with. Not if they’re going to go around telling the whole country that my data-hogging ways are hurting their simple cell phone usage.

The problem is, until more people join us at the data trough, it’s easy to blame the relatively smaller percentage of early adopters for screwing things up for everybody. And of course, imposing penalties and punishments on data usage is only going to discourage more people from, well…adopting.

I guess, as much as I love a good flash mob, I do worry that this one could just as easily give AT&T one more excuse to marginalize and demonize the data-hogging customers — or at least one more reason not to care about losing those customers if they do impose penalties and punishments for data usage. In the end, there’s gotta be a better way to do these things – for all parties involved. ATT did take a good first step with their free customer service app, and maybe that’s the direction we should be taking this discussion in. I’d love to say that with more certainty, but I don’t have any 3G on my iPhone right now, and my google maps won’t load my location, so I’m in no position to be giving directions.

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5 thoughts on “Operation Chokehold: ATT Users Rally Around Steve Jobs Fake

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  2. Can you believe this story from Denver?

    I just saw this story and had to share it with all of you.

    This poor woman, just can’t believe that this actually happens in this day and age, what a shame.

    I just thought it was important to share.

    (CNN) — Three police cars pulled into Christina FourHorn’s front yard one afternoon while working from home just before she was supposed to pick up her daughter at school. The officers had a warrant for her arrest.

    “What do you mean robbery?” FourHorn remembers asking the officers. Her only brushes with the law had been a few speeding tickets.

    She was locked up in a Colorado jail. They took her clothes and other belongings and handed her an oversize black-and-white striped uniform. She protested for five days, telling jailers the arrest was a mistake. Finally, her husband borrowed enough money to bail her out.

    “They wouldn’t tell me the details,” she said.

    Later, it became clear that FourHorn was right, that Denver police had arrested the wrong woman. Police were searching for Christin Fourhorn, who lived in Oklahoma.

    Their names were similar, and Christina FourHorn, a mother with no criminal record living in Sterling, Colorado, had been caught in the mix-up.

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